One of the biggest reasons ShoutOut was created was to help out local, small business owners. With newspaper and radio ads becoming somewhat obsolete, it’s getting harder for the small business to promote themselves. Social media is the most effective way to advertise, but can be daunting to navigate – this is where Shoutout comes in. We connect you to local digital creators who already love your brand and that we feel will have a positive impact on your business.

We know that adding extra expenses to your business can be difficult but also understand that businesses must get their name out there. With that in mind, we have put together two affordable options for businesses to take advantage of all the features that Shoutout has to offer. Click here to learn more about what is included in each of our business options.

  • We’ve introduced a monthly subscription model that offers businesses access to 2 different plan options: Monthly and Annual. Monthly subscription payment is processed once you enroll and renews automatically every 30 days unless canceled. Annual subscription payment is processed in total at the time of enrollment (12 month commitment).
  • When you directly hire a creator on the platform, your payment will be posted once the creator accepts the collaboration.
  • When you receive a proposal from a creator, your payment is processed at the time of accepting the proposal.

We charge an additional 15% service fee for direct orders only. Campaigns and proposals exclude this fee.

There is a $25 transportation fee that you will pay to the creator should you want them to do a location visit and capture content on site.

We don’t release the funds to the creator right away for this reason. We make sure the posts you are paying for are up to your promotional standards and fit within our community guidelines.

You may already know which social media platforms get you the most visibility and engagement, but you can also see which platforms your desired creators get the most reach on by looking at the analytics we provide.

Each creator will have a personalized portfolio containing previous work, photos, and other content that will help you decide who is best fit to promote your business. They will all be categorized by industry, which will also make it easier for you to see who posts about certain topics. Your Account Representative is also available to help make suggestions for the type of campaign you are looking to do.

Yes! You will be able to see analytics and engagement such as clicks, comments, likes, shares, and views. This will give insight as to how effective and engaging the post was, along with the audience that was reached.

As the business, you can select to provide a form of complementary products, services, or an experience that is relative to your brand or you can provide cash compensation in exchange for the content you are asking for.

You can share information about your business in the campaign and/or offer details!

Yes. If you do not feel that the creator and/or their content does not align with your brand, you are able to decline the proposal.

If you have any issues with your orders, you should contact support or your account executive immediately. Once you are in communication with a member of our team, we will make sure that the issue is remedied.

If a creator fails to follow the post guidelines outlined by your business, we recommend reaching out to the creator directly through the ShoutOut app messaging feature to discuss the issue and provide feedback on the non-compliant post. Clearly communicate the specific areas where the post deviates from the agreed-upon guidelines and express your expectations for rectification. Additionally, we encourage you to contact a member of the ShoutOut team to inform us of the situation and seek assistance in resolving the issue. Our support team is here to facilitate communication between businesses and creators, and ensure that collaborations proceed smoothly.

Please note that while ShoutOut facilitates collaborations between businesses and creators, we do not assume responsibility for lost packages. It is the responsibility of the shipping carrier and the parties involved (i.e., the business and the creator) to resolve issues related to lost or missing shipments.

For best practices in shipping products, we strongly advise using UPS or FedEx as your preferred shipping carriers to ensure reliability and timely delivery. While USPS may be a viable option for some shipments, we do not recommend it due to potential limitations. It’s essential to obtain a tracking number for every shipment and require a signature upon delivery for added security. These practices enhance the reliability and accountability of collaborations on ShoutOut, ensuring a seamless experience for both parties involved.

​​The creator sets the price for each of their menu offerings, eliminating the back and forth negotiating. You will be able to see their previous ShoutOuts, what they charged, and the analytics and insights to the posts.

Yes. Each post on its respected platform is its own cost, which is determined by the creator although Facebook is not currently available as a posting option on our platform.

ShoutOut is the only platform that connects local businesses with digital creators with the click of a button. We are here to make you money while growing your following by posting and promoting products and services you already know and love.

Nope! Joining ShoutOut as a creator is completely free of charge. However, it’s important to note that ShoutOut takes a 10% commission from each collaboration cost. This commission helps us maintain and improve our platform, ensuring a seamless experience for both creators and businesses.

Payment will be deposited into your selected account 1-3 business days after you withdraw the balance from your ShoutOut wallet.

Creating a ShoutOut profile is easy and straightforward. Follow these simple steps:

  • Download the ShoutOut app from the App Store or Google Play Store.
  • Sign up and create your creator profile within the app.
  • Link your social media handles to your ShoutOut profile to showcase your online presence.
  • Set your rates for collaborations based on your preferences and expertise.

Once your profile is complete and live, you are officially part of the ShoutOut platform, ready for businesses to discover and collaborate with you.

At ShoutOut, we empower creators to set their own rates based on their unique skills, experience, and audience reach. Your rates are visible to businesses on the platform, allowing them to make informed decisions when sending collaboration offers.

The distinction between a paid collaboration and a comped collaboration lies in how creators are compensated for their participation. In a paid collaboration, creators receive monetary compensation for their work. This compensation is agreed upon between the creator and the business or brand prior to the collaboration. In a comped collaboration, creators receive compensation in the form of complementary products, services, or experiences instead of monetary payment.

We’re excited to let you know that we are currently working on a referral program! This program will allow you to earn rewards by inviting others to join our platform. Stay tuned for more details, as we will be announcing it soon. Keep an eye on our updates for the official launch!

We encourage creators to consider showing appreciation and gratitude for collaborations through gratuity.

Businesses carefully consider several factors when choosing creators for collaborations on our platform. While engagement rate, creator niche, and content quality are significant factors, many other considerations come into play to ensure the success of collaborations.

Yes! Shoutout does not restrict you from doing anything you want or love to do.

To maximize the impact and reach of your content, we require that your posts remain live on your social media channels for at least 14 days after posting. Allowing your posts to stay active for this duration ensures sufficient time for them to gain traction, engagement, and visibility among your audience.

You can create as many posts for a business as you’d like, however you will only be paid for the agreed upon amount and type of post the business requests from you.

Absolutely! Simply create a creator account and reach out to our sales team to set up a meeting regarding the creation of your business account.

Account holds can result from various factors, often linked to overlooked cancellations of collaborations, failure to meet community guidelines, or the delivery of content. These occurrences emphasize the importance of maintaining a high standard of professionalism and adherence to community guidelines on ShoutOut. Our dedicated support team is readily available to address and guide you through the resolution of these issues. Feel free to reach out to us at hello@shoutoutcity.com for personalized assistance. Additionally, for a comprehensive understanding of our community standards, we encourage you to review the ShoutOut community guidelines.

Creators must ensure compliance with all community guidelines outlined by ShoutOut. Once you’ve aligned with our standards, please contact the ShoutOut team at hello@shoutoutcity.com for further assistance.

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