FAQ

One of the biggest reasons ShoutOut was created was to help out the small business owner. With newspaper and radio ads becoming somewhat obsolete, it’s getting harder for the small business to promote themselves. Social media is the most effective way to advertise, but can be daunting to navigate – this is where Shoutout comes in. We connect you to local digital creators who already love your brand and that we feel will have a positive impact on your business.
Once you submit your order, you will be asked to submit payment. Shoutout will hold the money until the agreed upon posts are completed to the business’ requests and the payment will then be released to the creator.

No. You only pay for the posts you request from a creator.

We charge an additional 10% service fee per order.

We don’t release the funds to the creator right away for this reason. We make sure the posts you are paying for are up to your promotional standards and fit within our community guidelines.

You may already know which social media platforms get you the most visibility and engagement, but you can also see which platforms your desired creators get the most reach on by looking at the analytics we provide.

Each creator will have a personalized portfolio containing previous work, photos, and other content that will help you decide who is best fit to promote your business. They will all be categorized by industry, which will also make it easier for you to see who posts about certain topics.

Each creator will have a personalized portfolio containing previous work, photos, and other content that will help you decide who is best fit to promote your business. They will all be categorized by industry, which will also make it easier for you to see who posts about certain topics.

Yes! You will be able to see analytics and engagement such as clicks, comments, likes, shares, and views. This will give insight as to how effective and engaging the post was, as well as the audience which was reached.

Cash is King!

When you submit your request to a creator, you will be able to add information such as hashtags, a description of what you would like promoted and any additional links/info. Some creators also give the option to request them to visit your business – this might help better explain what you would like promoted. (There is an additional fee for a location visit).

Yes. Creators can choose to offer a location visit to your business; there is an additional fee for this.

Yes. The business will always have final say on who promotes them on ShoutOut.

The creator sets the price for each of their menu offerings, eliminating the back and forth negotiating. You will be able to see their previous ShoutOuts, what they charged, and the analytics and insights to the posts.

No. Signing up with ShoutOut is totally free, the only cost is when you request a creator to promote your business. There is also no contract to be a part of ShoutOut, you are able to request as many or as little ShoutOuts as you wish – we do recommend requesting at least three ShoutOuts to maximize results on a promotion.

Yes. Each post on its respected platform is its own cost, which is determined by the creator. We currently do not have Facebook available as a posting option, but it will soon be available.

ShoutOut is the only platform that connects local businesses with digital creators with the click of a button. We are here to make you money while growing your following by posting and promoting products and services you already know and love.

Your influence within your community is bigger than you think – you have built trusting relationships with your followers who care about what you have to say. Think of it this way, if you post about your favorite local restaurant on social media, you’re going to get more interactions from people more likely to go to this restaurant than if a celebrity would post about it, since most of their following is not in your area. This is what we call engagement…and gaining higher engagement is everything to a business.

Who wants an app that’s NOT easy to use…not us. Think of ShoutOut as an extension of your life – you’re already using these products and services in addition to being active on social media, you might as well get paid for it!

Digital creators connecting with businesses directly will always be prevalent. ShoutOut is here to ensure the business receives their desired promotion and that you are paid for your work. We’re eliminating the back and forth negotiating, while opening a line of communication between parties they may not have had before.

Payment will be deposited into your selected account 1-3 business days after you withdraw the balance from your ShoutOut wallet.

You do! You know your value and are the only one who can decide how much to charge per post. But if you need help figuring out what to charge, we will have a suggested price for you based on your social media engagement rate.

Nope! Joining ShoutOut as a creator is always free.

There is no uncertainty with ShoutOut. We’re here to make sure both parties hold up their end of the deal – you will always get paid when you complete your posts, as long as you follow the business’ requests for promotion.

Both. The business will only be able to choose from the social platforms you offer on your profile.

Cash is king, right?

Of course! You’ll be able to personalize your profile with photos and videos that best represent you and your personality, making it easy to market yourself to brands. There is also no contract with ShoutOut, meaning you are able to work with brands outside our platform if you wish.

In the future we will have a referral program, but for now, the best part about getting a business to sign up is that you are most likely going to be the creator they choose to promote their business! Money in your pocket.

You don’t have to, but you will have the option. On your menu of offerings, you can choose to add the option of going to the business for an additional fixed fee.

Yes. We want everyone to feel comfortable with the business they are working with. The option to decline is always available.

You need an active Instagram and/or TikTok account, phone number, email address, and a Venmo or PayPal account.

What do you like to do? What makes you happy? What do you like to post about on social media? Whatever the answers are to these questions, is probably what you are most influential in.

You can always research the business to see if you like and/or feel comfortable with it. There is a reason a business has chosen you for a ShoutOut, however declining an offer is always an option.

This is why curating your portfolio with photos and videos is so important! Your portfolio is a reflection of you – think of it as a walking ad and the first impression you will make on a business.

There is no contract with ShoutOut or the businesses you work with. Once the agreed upon ShoutOut has been posted, you do not have any other obligations.

Yes! Shoutout does not restrict you from doing anything you want or love to do.

You can create as many posts for a business as you’d like, however you will only be paid for the agreed upon amount and type of posts the business requests from you.

Yes! If you feel you are influential in multiple cities, you are more than welcome to be a ShoutOut creator once we launch in other cities.

Absolutely! Simply create a creator and a business account.

Signing up with ShoutOut is free, and you keep 90% of your earnings – we take a small service fee.

Account suspensions can result from various factors, often linked to overlooked cancellations of collaborations, failure to meet commitments, or the delivery of content. These occurrences emphasize the importance of maintaining a high standard of professionalism and adherence to community guidelines on ShoutOut. Our dedicated support team is readily available to address and guide you through the resolution of these issues. Feel free to reach out to us at support@shoutoutcity.com for personalized assistance. Additionally, for a comprehensive understanding of our community standards, we encourage you to review the ShoutOut community guidelines available on our platform.

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