FAQ
Why use ShoutOut?
ShoutOut is the only platform that connects local businesses with digital creators with the click of a button. We are here to make you money while growing your following by posting and promoting products and services you already know and love.
Does it cost me anything to be on the app?
Nope! Joining ShoutOut as a creator is completely free of charge. However, it’s important to note that ShoutOut takes a 10% commission from each collaboration cost. This commission helps us maintain and improve our platform, ensuring a seamless experience for both creators and businesses.
When do I get paid?
Payment will be deposited into your selected account 1-3 business days after you withdraw the balance from your ShoutOut wallet.
How do I create my ShoutOut profile?
Creating a ShoutOut profile is easy and straightforward. Follow these simple steps:
Download the ShoutOut app from the App Store or Google Play Store.
Sign up and create your creator profile within the app.
Link your social media handles to your ShoutOut profile to showcase your online presence.
Set your rates for collaborations based on your preferences and expertise.
Once your profile is complete and live, you are officially part of the ShoutOut platform, ready for businesses to discover and collaborate with you.
Am I able to set my own rates?
At ShoutOut, we empower creators to set their own rates based on their unique skills, experience, and audience reach. Your rates are visible to businesses on the platform, allowing them to make informed decisions when sending collaboration offers.
What is the difference between a paid collaboration and a comped collaboration?
The distinction between a paid collaboration and a comped collaboration lies in how creators are compensated for their participation. In a paid collaboration, creators receive monetary compensation for their work. This compensation is agreed upon between the creator and the business or brand prior to the collaboration. In a comped collaboration, creators receive compensation in the form of complementary products, services, or experiences instead of monetary payment.
Does ShoutOut have a referral program?
Yes! Head to your profile to find your unique link and QR code to invite creators and businesses to join ShoutOut.
Should I tip when partnering with a business where a service is provided?
We encourage creators to consider showing appreciation and gratitude for collaborations through gratuity.
How do businesses choose creators for their collaborations?
Businesses carefully consider several factors when choosing creators for collaborations on our platform. While engagement rate, creator niche, and content quality are significant factors, many other considerations come into play to ensure the success of collaborations.
Can I be a creator on other sites?
Yes! Shoutout does not restrict you from doing anything you want or love to do.
How long does my post need to be live on my social platform?
To maximize the impact and reach of your content, we require that your posts remain live on your social media channels for at least 14 days after posting. Allowing your posts to stay active for this duration ensures sufficient time for them to gain traction, engagement, and visibility among your audience.
Can I make as many posts as I want to promote a business?
You can create as many posts for a business as you’d like, however you will only be paid for the agreed upon amount and type of post the business requests from you.
Can I be a business and a creator on ShoutOut?
Absolutely! Simply create a creator account and reach out to our sales team to set up a meeting regarding the creation of your business account.
Why is my ShoutOut account on hold?
Account holds can result from various factors, often linked to overlooked cancellations of collaborations, failure to meet community guidelines, or the delivery of content. These occurrences emphasize the importance of maintaining a high standard of professionalism and adherence to community guidelines on ShoutOut. Our dedicated support team is readily available to address and guide you through the resolution of these issues. Feel free to reach out to us at hello@shoutoutcity.com for personalized assistance. Additionally, for a comprehensive understanding of our community standards, we encourage you to review the ShoutOut community guidelines.
How can I get my account off hold?
Creators must ensure compliance with all community guidelines outlined by ShoutOut. Once you’ve aligned with our standards, please contact the ShoutOut team at hello@shoutoutcity.com for further assistance.